Automatic configuration through Connect to AirPennNet 

Connect to AirPennNet is a wireless network which delivers a wizard called JoinNow to assist University of Pennsylvania students, faculty, staff, and guests with a PennKey to configure and connect their devices to AirPennNet. When in a campus wireless zone:

  1. Connect to the wireless network: Connect to AirPennNet.
  2. Open a web browser and navigate to: www.upenn.edu
  3. Follow the on-screen instructions to configure your device to connect to AirPennNet.

Which devices can be configured automatically using Connect to AirPennNet?

  • Android devices running version 4.0 or newer
  • Apple iOS devices (iPhone, iPad, iPod Touch)
  • macOS Sierra, High Sierra, Mojave, and Catalina
  • Microsoft Windows 7, 8, and 10
  • Some Linux builds

Which devices can be configured manually to connect to AirPennNet?

While not a complete list, many individuals at Penn have been able to manually configure the devices listed below:

  • Blackberry 10
  • Most versions of Linux and Unix

Your Local Support Provider or ITA should be able to assist you in configuring these devices.

What are the settings needed to connect to AirPennNet if I configure my device manually?

Wireless Network Name (SSID) : AirPennNet

Security Type : WPA2-Enterprise

Encryption Type : AES

EAP Method : TTLS

Phase 2 (Inner Method) : PAP

Root CA Certificate(s) : Can use system default certificates on device, when available

  • Install USERTrust RSA Certification Authority (this root certificate is pre-installed on most OSes so you likely will not have to install it manually)

Domain : Blank

  • Some devices may require a domain, in which case use "upenn.edu"

Anonymous Identity (Outer Identity) : Leave blank

Username (Identity) : your PennKey username

Password : your PennKey password

Your Local Support Provider or ITA should be able to assist you in configuring these devices.

What about other types of devices?

Other devices are best suited for the AirPennNet-Device network. (See the "For Devices" tab on this page)


Common problems and solutions:

The Connect to AirPennNet website does not display when opening a browser:

  • Make sure that the device is configured for DHCP; the page will not load if the device's IP address or DNS servers are hard-coded.
  • Verify that the URL in the browser is an http: address rather than an https: address; Connect to AirPennNet is not SSL enabled and will not properly redirect an https request. http://neverssl.com is a site that will never default to https so is one to trywhen trying to open Connect to AirPennNet.
  • If the device is a smartphone, cellular data may need to be temporarily turned off.

The "JoinNow" link on the Connect to AirPennNet website does not work

  • Make sure the user is using a full-fledged browser such as Chrome or Safari. Mobile devices in particular can come bundled with stripped down "Captive network assistant" browsers that don't fully function with Connect to AirPennNet.


After running the configuration tool, the device cannot connect to AirPennNet 

  • Make sure that the user name and password are correct; incorrectly entered user credentials are a common culprit. The user may need to run the configuration wizard again.
  • For Macs and iOS devices in particular, the user should delete their existing network configuration profile before trying to run the configuration wizard again. This can be done in the System Preferences (macOS) or Preferences (iOS) apps.



More Information 

For more information, review the Connect to AirPennNet and JoinNow article: