On a Windows computer, use the following information to release and renew your IP address:

  • Go to the Start Menu and look for "Run" and select it or select the Search Box.  Type "cmd" (no quotes), then select "OK"

  • Type "ipconfig /release" (no quotes) and press "Enter"

  • Once the prompt returns, type "ipconfig /renew" (no quotes), then hit "Enter,"

  • Finally, type "exit" (without quotes) then press "Enter" to close the window