COVID-19 Update

At every point, the safety of our staff and our users is our top priority. The Tech Center is located on the ground floor of Van Pelt Library.
At this time all Penn Libraries buildings remain closed, in-person events are cancelled until further notice, and access to library facilities
is limited to a small number of library staff.

All services are subject to change; revisions will be made as necessary with guidance from the University of Pennsylvania,
city and state officials, and the Centers for Disease Control and Prevention.

Please visit the University’s Coronavirus (COVID-19) Student Remote IT Support website for the latest information about Penn’s measures related to COVID-19.



The Tech Center provides assistance to Penn constituents with technical issues. Support is offered to off-campus Undergraduate and Graduate students,
residents of Sansom Place East and West, Greek Houses, and users of the Library.

Currently, Tech Center support is strictly remote. Emails and tickets will be reviewed and responded to 24 x 7.
Email: techcenter@upenn.edu Phone: 215-898-9720


School Support Organizations

Support Contact, Annenberg School
School Site: Annenberg School for Communication Remote Support Resources: Coronavirus COVID-19 Updates for the Annenberg Community: Tools for Remote Access...
Wed, 29 Apr, 2020 at 9:43 PM
Support Contact, Arts & Sciences
School Site: Arts & Sciences Remote Support Resources: Spring 2020: Tech Support for Students  Direct contact: Phone: 855-249-3243 (toll-free) Em...
Wed, 29 Apr, 2020 at 9:35 PM
Support Contact, Dental Medicine
School Site: Dental Medicine Remote Support Resources: PDM IT Support & Remote Resources Direct contact: Phone: 215-898-8957 Email: pdmsupport@de...
Wed, 29 Apr, 2020 at 9:36 PM
Support Contact, Engineering and Applied Science
School Site: Engineering and Applied Science Remote Support Resources: What remote learning tools are available to Penn Engineering students? Direct co...
Wed, 29 Apr, 2020 at 9:36 PM
Support Contact, Graduate School of Education
School Site: Graduate School of Education Remote Support Resources: Learning Remotely Direct contact: Submit a ticket here.
Wed, 29 Apr, 2020 at 9:37 PM
Support Contact, Nursing
School Site: Nursing Remote Support Resources: Teaching, Learning, and Working Remotely Direct contact: Phone: 215-898-5981 Email: servicedesk@nursin...
Wed, 29 Apr, 2020 at 9:37 PM
Support Contact, Penn Law
School Site: Penn Law Remote Support Resources: Remote Learning Guidance for Students Direct contact: Phone: 215-898-2679 Email: itshelp@law.upenn.ed...
Wed, 29 Apr, 2020 at 9:38 PM
Support Contact, Perelman School of Medicine
School Site: Perelman School of Medicine Direct contact: Phone: 215-573-4636 Submit a ticket here.
Wed, 29 Apr, 2020 at 9:38 PM
Support Contact, Social Policy & Practice
School Site: Social Policy & Practice Remote Support Resources: Online Learning Direct contact: Phone: 215-898-5750 Email: sp2help@sp2.upenn.edu 
Wed, 29 Apr, 2020 at 9:38 PM
Support Contact, Stuart Weitzman School of Design
School Site: Stuart Weitzman School of Design Remote Support Resources: Remote Teaching and Communication Tools Direct contact: Phone: 215-573-9900 E...
Wed, 29 Apr, 2020 at 9:38 PM